Terms of Service

The agreement between you and SPCL Tech for our services.

Effective Date: March 12, 2026 | Last Updated: September 7, 2026

1. Agreement to Terms

By accessing or using the website spcl.tech (the "Site") or any services provided by SPCL Tech LLC ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Site or services.

These Terms apply to all visitors, users, and others who access or use the Site or purchase our services.

2. Description of Services

SPCL Tech LLC provides AI-powered business automation services, including but not limited to:

  • Business automation infrastructure (AI receptionist, SMS automation, unified inbox)
  • AI marketing and creative tools (image generation, ad deployment, analytics)
  • Custom AI application development
  • Physical hardware deployment (Mac Mini nodes with OpenClaw browser control)
  • Newsletter and content automation services
  • AI strategy consulting and dedicated AI team services

Service details, pricing, and availability are subject to change at our discretion with reasonable notice to active subscribers.

3. Subscriptions and Billing

3.1 Subscription Plans

Our services are offered on monthly and annual subscription plans. By subscribing, you authorize us (via Stripe) to charge your payment method on a recurring basis at the agreed-upon rate.

3.2 Payment Processing

All payments are processed through Stripe, a third-party payment processor. We do not store your credit card information. Your payment information is subject to Stripe's terms and privacy policy.

3.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. We do not provide prorated refunds for partial billing periods, except as required by applicable law.

3.4 One-Time Purchases

For one-time purchases (such as hardware deployments and custom solutions), all sales are final unless otherwise agreed upon in writing. Custom hardware purchases (Mac Mini nodes) are non-refundable once the hardware has been configured and deployed.

4. Hardware Ownership and Physical Deployments

For physical hardware deployments (including Mac Mini nodes and associated infrastructure):

  • Ownership: Upon full payment, the client owns the physical hardware outright
  • Location Hosting: Optional co-location at SPCL Tech facilities is available for a separate monthly fee
  • Configuration: Initial setup, configuration, and training are included in the purchase price
  • Ongoing Management: Post-deployment management and maintenance are the client's responsibility unless a separate managed services agreement is in place
  • Software Licenses: Any third-party software licenses required to operate the hardware are the client's responsibility to maintain

5. Acceptable Use

You agree not to use our services to:

  • Violate any applicable local, state, national, or international law
  • Send spam, unsolicited communications, or engage in deceptive marketing practices
  • Transmit harmful, offensive, or illegal content
  • Infringe upon the intellectual property rights of others
  • Attempt to gain unauthorized access to any system or network
  • Interfere with or disrupt the integrity or performance of our services
  • Use AI-generated content to harass, defame, or deceive individuals

We reserve the right to suspend or terminate your account for violations of these acceptable use policies.

6. Intellectual Property

6.1 Our Content

All content on the Site, including text, graphics, logos, and software, is the property of SPCL Tech LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

6.2 AI-Generated Content

AI-generated content created through our services on behalf of clients belongs to the client upon delivery, subject to applicable laws regarding AI-generated works. We retain no ownership of content created specifically for your business.

6.3 Your Content

You retain ownership of any content, data, or materials you provide to us. By submitting content, you grant us a limited license to use, process, and store such content solely for the purpose of providing our services to you.

7. Disclaimers and Limitation of Liability

7.1 Service Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or that AI systems will produce perfect results.

7.2 AI Accuracy

AI-powered features may occasionally produce inaccurate or unexpected outputs. You are responsible for reviewing AI-generated content before publishing or distributing it. We are not liable for any damages resulting from reliance on AI-generated outputs.

7.3 Limitation of Liability

To the fullest extent permitted by law, SPCL Tech LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless SPCL Tech LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

9. Third-Party Services

Our services integrate with third-party platforms (including but not limited to Stripe, GoHighLevel, Make.com, Meta, Google, Vapi.ai, and others). Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the actions, content, or privacy practices of third-party services.

10. Text Messaging (SMS) Terms

These terms govern the SMS programme operated by SPCL Tech LLC. They apply whenever you give us a mobile number through our website chat, our booking calendar, or a lead form we run on a third-party platform such as Facebook.

10.1 Consent

By providing your mobile number and agreeing to the notice shown where you provide it, you consent to receive text messages from SPCL Tech LLC. Consent is not a condition of any purchase. You may decline and still use every other way of contacting us — email, our booking calendar, or a phone call.

10.2 Age

You must be 18 years of age or older to consent to receive text messages from SPCL Tech LLC. We do not knowingly send text messages to anyone under 18. If you are under 18, please do not give us your mobile number; if you believe we hold a number belonging to someone under 18, contact us at evolve@spcl.tech and we will remove it.

10.3 What we send

Replies to your enquiry, quotes and proposals, appointment scheduling and reminders, information about the service you asked about, and — where the notice you agreed to covers them — our offers and promotions. We never text you on behalf of anyone else, and we send nothing unrelated to SPCL Tech.

10.4 Frequency and cost

Message frequency varies and depends on your conversation with us. Message and data rates may apply — these are charged by your mobile carrier, not by us. We do not charge for text messages.

10.5 Opting out

Reply STOP to any message to opt out. You will receive one confirmation that you have been unsubscribed, and no further messages after it. Reply HELP for help, or contact us at evolve@spcl.tech.

10.6 Carriers

Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may be affected by your carrier, your device, or your coverage.

10.7 Your mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party. Information is shared only with the subprocessors that deliver the messages on our behalf, and only for that purpose. See our Privacy Policy.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify active subscribers of material changes via email or a notice on the Site. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which SPCL Tech LLC is registered, without regard to its conflict of law provisions. Any disputes shall be resolved through binding arbitration or in the applicable courts.

14. Contact Us

If you have questions about these Terms of Service, please contact us:

SPCL Tech LLC

Email: evolve@spcl.tech

Website: https://www.spcl.tech